As restaurant operators navigated the coronavirus pandemic, they needed to understand how diners were feeling, and anticipate their changing behaviours. How confident do people feel about heading back to restaurants? What safety measures do they want restaurants to take? How have their dining and spending habits changed?
In July 2020, OpenTable asked over 3,300 diners on its network across the U.S. and Canada to share feedback.
My role was to design the report, to build out the data graphs and to structure it in a way that was easy to digest, considering the amount of information in the document.